“In the year since we completed our work with Caitlin, our business has grown nearly threefold (literally). Hiring Caitlin has proven to be one of the best investments I have made in over 15 years of business.”
Crash Creative Studio
BENJAMIN MATTHES
WHAT WE OFFER
Services designed to flow with your business.
Think of each service as a phase — starting with getting your systems in order and rolling into a Fractional COO who provides leadership for an already-in-place team, plus ongoing support and maintenance.
PHASE I · THE BUILD
The Foundation Build
INVESTMENT STARTS AT
$2,500 / month
OUR STRUCTURE
Two sequential three-month containers
Instead of rebuilding everything at once, each container has a single priority — so your team fully adopts the new system before we move forward.
WHO YOU ARE
You’re a growing service-based business or creative agency that knows your backend is slowing you down, but you don’t have the bandwidth or expertise to fix it. Maybe you’ve tried it yourself. Maybe you hired someone. Nothing worked. You’re ready to invest in an operational overhaul.
WHAT WE DO
We are your Systems Architect, designing and implementing clean, automated, easily scalable operations that will support your team and elevate delivery.
WHAT YOU GET
We deliver a fully realized operational build, so you have an efficient business that runs reliably, day after day, without leaning on constant CEO oversight or duct-tape solutions.
YOUR INVESTMENT COVERS
—
A tech strategy customized for your business
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Mapped and streamlined workflows that make sense for you
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Automations and tech stack integrations designed for success
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Standardized delivery and client experiences
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Elimination of inefficiencies and unnecessary manual work
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Standardized team onboarding and training
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A structure your team can actually follow
PHASE II · OPERATIONS PARTNERSHIPS
Once your build is complete, we stay.
Two tiers of ongoing support, depending on how actively you’d like us involved.
The Foundation Care Plan
$750 /
mo
Maintenance phase; Keeps everything you established during The Foundation Build running as designed
You’ll receive:
Ongoing maintenance for existing workflows, automations, and systems
1 monthly 30-minute check-in call
Async support via Slack and email
1 monthly system health report
Thought partnership for operational questions as they arise
*New builds, automations, or integrations beyond your current systems quoted separately or included under the Foundation Partnership
The Foundation Partnership
mo
$1,500 /
Ongoing, active involvement and engagement beyond maintenance; Designed to evolve with your team after The Foundation Build
You’ll get:
Everything in The Foundation Care Plan, plus:
Proactive monitoring and iteration, so we catch the issues before they arise
Light new automations and workflow enhancements as needed
SOP creation and updates that adapt to shifting roles and workflows
Bi-monthly progress calls
Priority Slack response time
*Major rebuilds, full system redesigns, new platform setups/migrations, and multi-automation projects are quoted separately.